About
Get to know Panda Money
A clear starting point for your finance questions and the next steps in your enquiry.
How we work
Every enquiry starts with a person’s circumstances and goals. We aim to make the conversation clear, explain the information being requested and help you understand what happens next.
Who we are
Whether you are a borrower or broker, tell us what you need so we can guide the conversation. If income or credit history raises questions, discuss them early; options depend on your circumstances and the relevant finance provider. Panda Money is a mortgage aggregation and management business — the funding party for each product is confirmed during the discussion.
Our approach
Clear information helps everyone understand the next step. Start with your goals and circumstances, then ask which records are needed, who will review them and how they should be supplied securely. Assessment requirements depend on the product and finance provider.
From initial enquiry through valuation and settlement questions, ask us to clarify the relevant contact and what information is outstanding. For an existing loan, include your reference when contacting the team so your question can be directed appropriately.
Questions
Common questions about this enquiry
Can I enquire with credit issues?
Yes; explain the circumstances so options and requirements can be discussed, without a promise of approval.
What if I am self-employed?
Describe the business and available records to clarify documentation.
How long will assessment take?
Timing depends on documents, the application and the lender; ask for the expected next step.
Why alternative documentation?
It may use different records for income assessment; requirements vary by product.